Contact Us
Got a question about one of the casinos we've reviewed, spotted something that needs updating, or want to flag a new site for us to look at? This page explains how to reach Non Gamstop Casinos and what we can help with.
How to reach us
The quickest way to contact us is by email at [email protected]. We read every message and try to respond within a couple of working days, though busier periods can mean a slightly longer wait. Please include as much detail as you can — the casino name, the offer in question, or the page you're referring to — so we can look into it properly.
What we can help with
- Corrections or updates to information on any of our casino reviews, including welcome offers such as those listed for Betmica, Kikibet or Betninja
- Questions about how we assess and rank sites, including free spins offers and welcome packages
- Reports of a casino no longer offering the terms we've listed, or a site that has changed its bonus structure
- General feedback on the site, its content, or suggestions for casinos we haven't yet covered
- Enquiries from brands who believe their details are listed incorrectly
What we can't help with
We're an independent comparison and review site, not a casino operator. That means we can't process withdrawals, resolve account disputes, verify your identity documents, or answer questions about a specific bet or spin outcome — those queries need to go directly to the casino's own support team, usually reachable via live chat or email from within your account.
If you're concerned about your own gambling, or a family member's, our Responsible Gambling page has information on support options and self-exclusion tools that exist outside of GAMSTOP, since the sites we cover are not part of that scheme.
Before you write in
A lot of common questions are already answered elsewhere on the site. If you're trying to work out which casino suits you, our Non GamStop Casinos 2026 guide breaks down welcome offers, payment methods and game libraries across the sites we rank, including the current top picks like WinnerIsland, Zombillion and Smash Casino. If you want to know more about who compiles our reviews and how we approach the sector, that's covered on our About Us page. Anyone wanting the full detail on how we use the site, including liability and content use, should check our Terms and Conditions.
Feedback shapes what we publish
Reader input genuinely affects the site. If a bonus turns out to have different wagering requirements than advertised, if a deposit method stops working, or if a new casino launches that deserves a closer look, that's exactly the kind of thing we want to hear about. It keeps our comparisons useful for the next person searching for the same answers you were after.
We take the same approach whether the message is a quick correction or a longer piece of feedback — every enquiry gets read by a real person on the team, not a bot, and nothing here is used to push you toward a particular offer. Reach out whenever something needs our attention.